No access to the Chrome app or mobile

Deanmrd · February 12, 2026, 9:16pm

Fews day ago I updated my self hosted vaultwaden server setup using helper scripts

Can be found here.

I am using proxmox to host on an old Dell power edge r720

After the update all.i.get.is the follow below and error has occurred when shaiithe error this is the output below.

‘‘‘Stacktrace:

com.bitwarden.core.data.repository.error.MissingPropertyException: Missing the required MasterPasswordUnlock data property

vk.t.V(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:164)

a2.g1.invokeSuspend(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:1963)

yr.a.resumeWith(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:8)

iv.j0.run(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:115)

iv.v0.v0(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:24)

iv.k.q(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:93)

iv.k.o(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:3)

kv.i.a(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:7)

kv.g.I(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:76)

kv.g.i(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:53)

kv.g.h(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:97)

com.bitwarden.ui.platform.base.BaseViewModel.trySendAction(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:3)

bm.z.invoke(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:30)

com.bitwarden.ui.platform.components.util.ThrottledClickKt$throttledClick$1$1$1.invokeSuspend(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:41)

yr.a.resumeWith(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:8)

iv.j0.run(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:115)

h4.u0.q0(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:24)

h4.t0.run(r8-map-id-34e916b99be6637dd6e0b022a3a2af0b5dee3951071794ba637fe24b41f05950:3)

android.os.Handler.handleCallback(Handler.java:973)

android.os.Handler.dispatchMessage(Handler.java:100)

android.os.Looper.loopOnce(Looper.java:282)

android.os.Looper.loop(Looper.java:387)

android.app.ActivityThread.main(ActivityThread.java:9500)

java.lang.reflect.Method.invoke(Native Method)

com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:600)

com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1005)

Version: 2026.1.1 (21176)

Device: OnePlus NE2213 15@35 prod

CI: commit: bitwarden/android/release/2026.1-rc45@0ee3e2e24968837b9c8b260e105751750271540f

build source: bitwarden/android/acti

ons/runs/21527118876/attempts/1’’’

I can still access.the website but chrome app and Android Mobile app is not allow to.login.

Thanks in advance

Deanmrd

stefan0xC · February 12, 2026, 10:47pm

You probably need to update your Vaultwarden version to the latest release 1.35.3.

Deanmrd · February 12, 2026, 11:35pm

I would, but it doesn’t show any new updates

stefan0xC · February 12, 2026, 11:43pm

I thought you installed Vaultwarden using some helper scripts? So why are you checking your APT repositories for updates?

While there is a third-party package for debian, it is not in the official debian repositories.

Deanmrd · February 13, 2026, 12:10am

The helper script that I used also shows upto date. My normal way of updating is to use apt update and then apt upgrade; I would rarely use the helper script.

after did the above this I am able to use vaultwarden on the chrome extension but still not working with mobile app.

On my website for Vaultwarden, it shows “Vaultwarden Web 2026.1.1”

although it shows the 1.35.3. on the helper script

stefan0xC · February 13, 2026, 12:48am

Thanks for confirming you are using the latest version.

Can you fully logout, delete all cached data and/or reinstall the Bitwarden app and check if it still does not work?

The web-vault is using the upstream versioning scheme so that’s expected.

Deanmrd · February 13, 2026, 1:07am

Just done, still the same. When I enter my email address and password, it accepts the login and then asks for the password again.After entering the password, it says “An error has occurred. We were unable to process your request. Please try again or contact us”, it then ok or share. The share is the output in my first post

stefan0xC · February 13, 2026, 7:17am

That’s weird because the MasterPasswordUnlock field should have been implemented already. Can you check /api/config if the version reports as 2025.12.0? The Support String from the /admin panel would also be of interest.

Deanmrd · February 13, 2026, 9:55pm

Ok, when I said Chrome was working ok. If I logout then back in, it allows me access to the vault, but as soon as I close chrome it dont accept my password

stefan0xC · February 14, 2026, 12:43am

Well, then it seems like the helper script did not actually update your Vaultwarden server version to 1.35.3 (or you are missing a step to use the updated version) because the latest release would report the server version as "2025.12.0".

github.com/dani-garcia/vaultwarden

src/api/core/mod.rs

36f0620fd


      
          // Note: The clients use this version to handle backwards compatibility concerns
          // This means they expect a version that closely matches the Bitwarden server version
          // We should make sure that we keep this updated when we support the new server features
          // Version history:
          // - Individual cipher key encryption: 2024.2.0
          // - Mobile app support for MasterPasswordUnlockData: 2025.8.0
          "version": "2025.12.0",

If it still reports itself as "2024.2.0" your version is very outdated because we have already updated it to "2025.1.0" in 1.33.0. Cf. vaultwarden/src/api/core/mod.rs at 1.33.0 · dani-garcia/vaultwarden · GitHub

Deanmrd · February 14, 2026, 2:10pm

So it’s just a Case of waiting until the helper scripts update.

stefan0xC · February 14, 2026, 2:18pm

No. You should proactively diagnose why it’s not running or building the latest version. Or switch to a different way to run Vaultwarden instead of staying on an outdated version.

Deanmrd · February 14, 2026, 8:29pm

I would not know where to start building away to update it. I probably could reinstall in a new container and use another method. I am using Proxmox, then back up all the databases and upload them to the new server.

Deanmrd · February 14, 2026, 9:18pm

On the website it uI it shows this as the version

Topic		Replies	Views
Chrome Extension Not Accepting Password Third Party Help	13	1878	July 20, 2023
Masterpassword not accepted anymore Third Party Help	6	1194	March 7, 2025
Android APP Stopped Working	7	617	November 12, 2024
Recently android app will no longer work with my server Help	10	1716	January 19, 2025
Failed to fetch on the desktop app Help	1	1196	October 12, 2024

No access to the Chrome app or mobile

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