rain66
January 17, 2023, 12:51pm
1
Hi,
I’m using vaultwarden/server on docker on my SynologyNAS (DS418+). This worked fine now for more than 2 years.
On my new Mac (macOS Ventura on Mac Pro 6.1) I tried to install Bitwarden an I tried to connect to the vaultwarden server on my NAS. I’m getting an error “Username or password is incorrect. Try again” …I’m absolutely sure that the access data I used is correct …I’m still using them successfully on other Macs and browsers …
Then on another machine (Mac mini) I logged out in bitwarden and tried to log in again…same sh…
Anyone who can help me??
Rainer
is your vaultwarden server fully up to date?
opened 02:50PM - 31 Dec 22 UTC
# New versions
If you are currently unable to login with any client after you… either have the clients updated or Vaultwarden it self please check you are running the latest version of Vaultwarden!
Bitwarden has released new client versions which are not compatible with Vaultwarden version bellow 1.27.0.
Since version 1.27.0 Vaultwarden supports these new clients and has many bugs fixed and features added.
See the release notes here [Release v1.27.0 (2022-12-24)](https://github.com/dani-garcia/vaultwarden/discussions/3037).
If you are running the `testing` tagged releases of Vaultwarden, the version should be `1.26.0-10dadfca`, which is exactly the same as the released `1.27.0`.
Please **do not report** any client connection bugs or issues before you have fully updated your environment to the latest version.
To check which version you are running right now you can best login into the **Admin Interface**.
To access the **Admin Interface** you need to go to `https://your.domain.tld/admin` and after login click on the `Diagnostics` tab.
This will show you the current version you have running.
If you can't access the admin interface you can also check the web-vault version on the web client.
It should look something like this.
![image](https://user-images.githubusercontent.com/610450/210139662-1d44e1d5-433b-479c-bf51-3689cd8ca22e.png)
An other way to check the version of Vaultwarden is via the cli, either via docker or container-less install.
```bash
# If you have installed Vaultwarden via a package manager like pacman, deb or yum.
vaultwarden --version
# If you have it running via docker or podman
# Replace vaultwarden-container-name with the actual name of your vaultwarden container, check `docker ps`
docker exec vaultwarden-container-name /vaultwarden --version
```
# Other common issues
There are some other common issues where people are reporting 2FA/MFA not working.
Most of the time this is either incorrect date/time, this can be checked in the **Admin Interface** at the **Diagnostics** page.
Or, the reverse proxy has some added security settings enabled which replace or adds the already present correct security headers, or prevent `PUT` or `DELETE` requests.
This causes issues like unable to login, update ciphers, upload attachments and other strange issues.
Please also check the logs of your reverse proxy before posting any issue!
rain66
January 17, 2023, 4:37pm
3
I think it’s not the newest version because I never updated it…I even do not know hot manage the update…
In docker where can I see the version which is installed ???
if you just browse to the web vault it should show the version there
there is also a sticky at the top of this forum suggesting to update before raising any issues
Does this also work for the admin page key? Our former IT director who built this system ghosted us and didn’t document the key for anyone else to access. I’m an admin in the GUI (he’s the owner), and I need to add and remove personnel’s access to our vault. But I need the key used to access the admin page to do it. Help!?
rain66
January 18, 2023, 12:50pm
6
if I browse to the web vault I’ll get this here:
…so it is indicated 2.23 …is this OK ??