Insist
January 15, 2023, 3:12pm
1
Hi!
Since today I cannot login from Bitwarden Desktop App (Windows 10) anymore. App reports user or password failure, but both are right, I can loggin via web with the same.
What can be the reason?
On the Vaultwarden admin diagnostic dashboard I see an update-hint:
Could this be the reason?
If yes: How could I update?
(My excuses for any silly question, but I am a complete layman!
Can I do updates automatically?
Thanks for all help!
brobro
January 15, 2023, 4:55pm
2
Could be the cause. I have a similar problem, cannot log in with the desktop app from MacOS since today. But it was only after I logged out that I found out I couldn’t log in again.
I can’t update easily though, because this install is on yunohost.
Does anyone know if what is indeed the problem?
Problem is the outdated server version, see
opened 02:50PM - 31 Dec 22 UTC
# New versions
If you are currently unable to login with any client after you… either have the clients updated or Vaultwarden it self please check you are running the latest version of Vaultwarden!
Bitwarden has released new client versions which are not compatible with Vaultwarden version bellow 1.27.0.
Since version 1.27.0 Vaultwarden supports these new clients and has many bugs fixed and features added.
See the release notes here [Release v1.27.0 (2022-12-24)](https://github.com/dani-garcia/vaultwarden/discussions/3037).
If you are running the `testing` tagged releases of Vaultwarden, the version should be `1.26.0-10dadfca`, which is exactly the same as the released `1.27.0`.
Please **do not report** any client connection bugs or issues before you have fully updated your environment to the latest version.
To check which version you are running right now you can best login into the **Admin Interface**.
To access the **Admin Interface** you need to go to `https://your.domain.tld/admin` and after login click on the `Diagnostics` tab.
This will show you the current version you have running.
If you can't access the admin interface you can also check the web-vault version on the web client.
It should look something like this.

An other way to check the version of Vaultwarden is via the cli, either via docker or container-less install.
```bash
# If you have installed Vaultwarden via a package manager like pacman, deb or yum.
vaultwarden --version
# If you have it running via docker or podman
# Replace vaultwarden-container-name with the actual name of your vaultwarden container, check `docker ps`
docker exec vaultwarden-container-name /vaultwarden --version
```
# Other common issues
There are some other common issues where people are reporting 2FA/MFA not working.
Most of the time this is either incorrect date/time, this can be checked in the **Admin Interface** at the **Diagnostics** page.
Or, the reverse proxy has some added security settings enabled which replace or adds the already present correct security headers, or prevent `PUT` or `DELETE` requests.
This causes issues like unable to login, update ciphers, upload attachments and other strange issues.
Please also check the logs of your reverse proxy before posting any issue!
If you can’t update you’ll have to use older versions of the Bitwarden clients (I think 2022.10.x in case of 1.26.0, no idea about 1.24.0…)
1 Like
Insist
January 15, 2023, 8:19pm
4
Hi Stefan,
thanks for that hint.
I am running Vaultwarden with DOCKER on a Synology NAS.
Is there anywhere a manual how to install the VAULTWARDEN Update on 1.27.0?