Hi, I have successfully installed Vaultwarden on a Synology NAS and am currently using a Cloudflare tunnel to access it from the outside. The tunnel has an access rule so that only ip addresses from my local network will get through. This setup works flawlessly when using the Firefox browser extension but does not seem to work on the windows or android application.
On the android application I get the error "We were unable to process your request. Please try again or contact us. On windows I get the error “An unexpected error occurred”. I have checked and can reach the web interface on both my phone and laptop when on my home network.
I am on the latest version of Vaultwarden (1.32.7) and have tried reinstalling the android app. In the admin panel I tried setting the server URL (general settings) to the URL I am using to access it, this didn’t work so I have set that back to localhost for now.
Any ideas as to what the problem can be?
Thanks in advance!
Here is the support string generated by the diagnostics page.
Your environment (Generated via diagnostics page)
- Vaultwarden version: v1.32.7
- Web-vault version: v2024.6.2c
- OS/Arch: linux/aarch64
- Running within a container: true (Base: Debian)
- Database type: SQLite
- Database version: 3.46.0
- Environment settings overridden!: true
- Uses a reverse proxy: true
- IP Header check: false (X-Forwarded-For)
- Internet access: true
- Internet access via a proxy: false
- DNS Check: true
- Browser/Server Time Check: true
- Server/NTP Time Check: true
- Domain Configuration Check: false
- HTTPS Check: false
- Websocket Check: true
- HTTP Response Checks: true
Config & Details (Generated via diagnostics page)
Show Config & Details
Environment settings which are overridden: ADMIN_TOKEN
Config:
{
"_duo_akey": null,
"_enable_duo": true,
"_enable_email_2fa": false,
"_enable_smtp": true,
"_enable_yubico": true,
"_icon_service_csp": "",
"_icon_service_url": "",
"_ip_header_enabled": true,
"_max_note_size": 10000,
"_smtp_img_src": "***:",
"admin_ratelimit_max_burst": 3,
"admin_ratelimit_seconds": 300,
"admin_session_lifetime": 20,
"admin_token": "***",
"allowed_connect_src": "",
"allowed_iframe_ancestors": "",
"attachments_folder": "data/attachments",
"auth_request_purge_schedule": "30 * * * * *",
"authenticator_disable_time_drift": false,
"data_folder": "data",
"database_conn_init": "",
"database_max_conns": 10,
"database_timeout": 30,
"database_url": "***************",
"db_connection_retries": 15,
"disable_2fa_remember": false,
"disable_admin_token": false,
"disable_icon_download": false,
"domain": "****://*********",
"domain_origin": "****://*********",
"domain_path": "",
"domain_set": true,
"duo_context_purge_schedule": "30 * * * * *",
"duo_host": null,
"duo_ikey": null,
"duo_skey": null,
"duo_use_iframe": false,
"email_2fa_auto_fallback": false,
"email_2fa_enforce_on_verified_invite": false,
"email_attempts_limit": 3,
"email_change_allowed": true,
"email_expiration_time": 600,
"email_token_size": 6,
"emergency_access_allowed": true,
"emergency_notification_reminder_schedule": "0 3 * * * *",
"emergency_request_timeout_schedule": "0 7 * * * *",
"enable_db_wal": true,
"enable_websocket": true,
"enforce_single_org_with_reset_pw_policy": false,
"event_cleanup_schedule": "0 10 0 * * *",
"events_days_retain": null,
"experimental_client_feature_flags": "fido2-vault-credentials",
"extended_logging": true,
"helo_name": null,
"hibp_api_key": null,
"http_request_block_non_global_ips": true,
"http_request_block_regex": null,
"icon_blacklist_non_global_ips": true,
"icon_blacklist_regex": null,
"icon_cache_folder": "data/icon_cache",
"icon_cache_negttl": 259200,
"icon_cache_ttl": 2592000,
"icon_download_timeout": 10,
"icon_redirect_code": 302,
"icon_service": "internal",
"incomplete_2fa_schedule": "30 * * * * *",
"incomplete_2fa_time_limit": 3,
"increase_note_size_limit": false,
"invitation_expiration_hours": 120,
"invitation_org_name": "Vaultwarden",
"invitations_allowed": true,
"ip_header": "X-Real-IP",
"job_poll_interval_ms": 30000,
"log_file": null,
"log_level": "info",
"log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
"login_ratelimit_max_burst": 10,
"login_ratelimit_seconds": 60,
"org_attachment_limit": null,
"org_creation_users": "",
"org_events_enabled": false,
"org_groups_enabled": false,
"password_hints_allowed": true,
"password_iterations": 600000,
"push_enabled": false,
"push_identity_uri": "https://identity.bitwarden.com",
"push_installation_id": "***",
"push_installation_key": "***",
"push_relay_uri": "https://push.bitwarden.com",
"reload_templates": false,
"require_device_email": false,
"rsa_key_filename": "data/rsa_key",
"send_purge_schedule": "0 5 * * * *",
"sendmail_command": null,
"sends_allowed": true,
"sends_folder": "data/sends",
"show_password_hint": false,
"signups_allowed": false,
"signups_domains_whitelist": "",
"signups_verify": false,
"signups_verify_resend_limit": 6,
"signups_verify_resend_time": 3600,
"smtp_accept_invalid_certs": false,
"smtp_accept_invalid_hostnames": false,
"smtp_auth_mechanism": null,
"smtp_debug": false,
"smtp_embed_images": true,
"smtp_explicit_tls": null,
"smtp_from": "",
"smtp_from_name": "Vaultwarden",
"smtp_host": null,
"smtp_password": null,
"smtp_port": 587,
"smtp_security": "starttls",
"smtp_ssl": null,
"smtp_timeout": 15,
"smtp_username": null,
"templates_folder": "data/templates",
"tmp_folder": "data/tmp",
"trash_auto_delete_days": null,
"trash_purge_schedule": "0 5 0 * * *",
"use_sendmail": false,
"use_syslog": false,
"user_attachment_limit": null,
"user_send_limit": null,
"web_vault_enabled": true,
"web_vault_folder": "web-vault/",
"yubico_client_id": null,
"yubico_secret_key": null,
"yubico_server": null
}