# Vaultwarden calling identity.bitwarden.com?
**URL:** https://vaultwarden.discourse.group/t/vaultwarden-calling-identity-bitwarden-com/2999
**Category:** Uncategorized
**Created:** [October 15, 2023, 12:54pm UTC](https://vaultwarden.discourse.group/t/vaultwarden-calling-identity-bitwarden-com/2999 "2023-10-15T12:54:04Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Veles](https://vaultwarden.discourse.group/u/Veles)
#### Post date: [October 15, 2023, 12:54pm UTC](https://vaultwarden.discourse.group/t/vaultwarden-calling-identity-bitwarden-com/2999/1 "2023-10-15T12:54:04Z")
Hi,
my self-hosted instance behind Traefik ([https://bitwarden.mydomain.com](https://bitwarden.mydomain.com)) has been running fine for over a year, even now the Firefox extension and Android app work. But the Web UI is having issues - after entering my email and master password I get the following error: **NetworkError when attempting to fetch resource.**
When checking in the network monitor what the UI is calling I see a POST request to [https://identity.bitwarden.com/accounts/prelogin](https://identity.bitwarden.com/accounts/prelogin)
Now that call gets blocked for some reason and I get the error. The question is - since I am self-hosted why is it even calling that?
---
### Author:  [@BlackDex](https://vaultwarden.discourse.group/u/BlackDex)
#### Post date: [October 15, 2023, 12:59pm UTC](https://vaultwarden.discourse.group/t/vaultwarden-calling-identity-bitwarden-com/2999/2 "2023-10-15T12:59:50Z")
Because you configured the push service by providing the Bitwarden push token and id and enabled the feature.
Else it will not call that at all.
---
### Author:  [@Veles](https://vaultwarden.discourse.group/u/Veles)
#### Post date: [October 15, 2023, 1:00pm UTC](https://vaultwarden.discourse.group/t/vaultwarden-calling-identity-bitwarden-com/2999/3 "2023-10-15T13:00:58Z")
I never signed up with Bitwarden nor do I have an account. I never received any push notifications…
The weird thing is that when I try the web UI login via my mobile Firefox browser it works correctly…
Update 2: It also works in a private Firefox window…just not in the main one…I wonder if the official extension is doing so shenanigans…
---
### Author:  [@stefan0xC](https://vaultwarden.discourse.group/u/stefan0xC)
#### Post date: [October 16, 2023, 3:31pm UTC](https://vaultwarden.discourse.group/t/vaultwarden-calling-identity-bitwarden-com/2999/4 "2023-10-16T15:31:40Z")
Are you using the `vaultwarden/server` image for self-hosting? Or do you use a self-built / third-party web-vault? Also do you have any firefox extensions installed that might be interfering? Or did you change the content security policy? Can you check the browser console for any logs?