# The request for new users does not appear

**URL:** <https://vaultwarden.discourse.group/t/the-request-for-new-users-does-not-appear/3453>\
**Category:** Help\
**Created:** [March 18, 2024, 11:49am UTC](https://vaultwarden.discourse.group/t/the-request-for-new-users-does-not-appear/3453 "2024-03-18T11:49:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![deminart](https://avatars.discourse-cdn.com/v4/letter/d/bc79bd/32.png) [@deminart](https://vaultwarden.discourse.group/u/deminart)\
**Post date:** [March 18, 2024, 11:49am UTC](https://vaultwarden.discourse.group/t/the-request-for-new-users-does-not-appear/3453/1 "2024-03-18T11:49:31Z")

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Hi all! Colleagues, please tell me, confirmation for new users is not coming…  
I remember exactly that I confirmed new users and they could log in…

I put it like this

docker pull vaultwarden/server:latest  
docker run --rm -it vaultwarden/server /vaultwarden hash  
docker run -d --name vaultwarden -e ADMIN\_TOKEN=‘my\_token’ -v /opt/vaultwarden/:/data/ -p 8088:80 -p 3012:3012 vaultwarden/server:latest

Version 2024.1.2

Nginx with reverse proxy is also used

> **[nginx vaultwarden - Pastebin.com](https://pastebin.com/RXqdbj9n)**
>
> Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

Docker Compose version v2.24.7

> **[docker version - Pastebin.com](https://pastebin.com/7g9amnCH)**
>
> Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

 ![Screenshot_3](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/2X/e/ebb6d8fae5d58a4ce335817fa1dbdf450406e9ff.png)

The account will appear in the administrator console…  
Although in the organization column there is only the main account.

Shows that there are 2 users, which is generally true

In general, I can’t log in as a new invited participant, I swear that the username or password is incorrect…  
I can only log in under the one that I created first and under which I started the organization.

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**Author:** ![deminart](https://avatars.discourse-cdn.com/v4/letter/d/bc79bd/32.png) [@deminart](https://vaultwarden.discourse.group/u/deminart)\
**Post date:** [March 18, 2024, 12:10pm UTC](https://vaultwarden.discourse.group/t/the-request-for-new-users-does-not-appear/3453/2 "2024-03-18T12:10:04Z")

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According to the settings, everything seems to be fine. Where to dig?..

 ![Screenshot_5](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/2X/2/2041874b17a444b61c992861752822d2929c6493.jpeg)

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<div class="post-metadata">

**Author:** ![deminart](https://avatars.discourse-cdn.com/v4/letter/d/bc79bd/32.png) [@deminart](https://vaultwarden.discourse.group/u/deminart)\
**Post date:** [March 19, 2024, 6:01am UTC](https://vaultwarden.discourse.group/t/the-request-for-new-users-does-not-appear/3453/3 "2024-03-19T06:01:20Z")

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I figured it out, it’s more likely due to a lack of understanding…  
The user had to register, and not just try to log in…  
I also added smtp for confirmation, which greatly simplified registration.