# Recently android app will no longer work with my server **URL:** \ **Category:** Help\ **Created:** [December 19, 2024, 8:37pm UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241 "2024-12-19T20:37:42Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![wwalker](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/wwalker/32/1594_2.png) [@wwalker](https://vaultwarden.discourse.group/u/wwalker)\ **Post date:** [December 19, 2024, 8:37pm UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/1 "2024-12-19T20:37:42Z")
I’ve been running my own server for a few years. I can still connect to it from the BitWarden extension in Chrome. If I connect to it from BitWarden extension in Firefox, it loads the vault, shows that I have 1107 password records (which is the correct number), but all of them are blank. The whole list of 1107 items. I can click on them, and they open, showing me all the fields…All Blank. If I connect to vwarden via the BitWarden phone app, I get one of 2 or 3 different errors. “We were unable to process your request. Please try again or contact us” is the most prevalent. I can look in the vwarrden log and it will show no errors, just 2 API calls that both returned 200 OK. If I use the official bw cli, version 2024.7.2 (I’m now scared to update!!) It works perfectly. Anyone else seen these problems? I really really don’t want to move away from bitwarden/vaultwarden. Thank you! ---
**Author:** ![BlackDex](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/blackdex/32/8_2.png) [@BlackDex](https://vaultwarden.discourse.group/u/BlackDex)\ **Post date:** [December 19, 2024, 9:08pm UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/2 "2024-12-19T21:08:02Z")
Which version of Vaultwarden are you running? ---
**Author:** ![wwalker](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/wwalker/32/1594_2.png) [@wwalker](https://vaultwarden.discourse.group/u/wwalker)\ **Post date:** [December 19, 2024, 10:52pm UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/3 "2024-12-19T22:52:55Z")
BlackDex, Thank you for the quick response, which I missed because I was still researching. I was running `vaultwarden:latest`. Among other things, I rekeyed from the webUI. I looked at PR 5259, and tried to verify that I was running 1.32.6, but the log file says “Starting … Version 1.32.0” I think that is a build bug. I tried a few more things I found in issue 5237. I read about the `4` versus `null, 0, 1`. You did not mention in there how to fix the 4 for a mere user `:-P`… I backed up everything, then started from scratch. `rm ~/vw-data; docker rm vaultwarden` Then I just started up the same image, set the URL in the admin page, and then created a new acct and imported the export of my data. Now everything works. But I can spin up a clone of it from today, before I rebuilt VW, if you want to investigate further. ---
**Author:** ![BlackDex](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/blackdex/32/8_2.png) [@BlackDex](https://vaultwarden.discourse.group/u/BlackDex)\ **Post date:** [December 19, 2024, 11:20pm UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/4 "2024-12-19T23:20:17Z")
Or just install 1.32.6 by pulling in the recent image. Something like ```sh docker pull vaultwarden/server:latest ``` Should work, but you still need to remove and recreate the container afterwards. The reason i didn’t explained how people could fix it is because i fixed it in code and running the latest version should solve your issues. ---
**Author:** ![wwalker](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/wwalker/32/1594_2.png) [@wwalker](https://vaultwarden.discourse.group/u/wwalker)\ **Post date:** [December 19, 2024, 11:29pm UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/5 "2024-12-19T23:29:58Z")
Agreed, however I did all the steps, recreating a new container, and the new version still did not fix mine. Hopefully I am the only person with the “broken in yet another way” database… 🙂 But I will keep the snapshot around in case you want someone to run a HAR file if someone else runs into the problem again and the new version does not fix it for them either. Thank you! ---
**Author:** ![gusto](https://avatars.discourse-cdn.com/v4/letter/g/51bf81/32.png) [@gusto](https://vaultwarden.discourse.group/u/gusto)\ **Post date:** [December 24, 2024, 10:53am UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/6 "2024-12-24T10:53:44Z")
Merry Christmas I had exactly the same problem. When I tried to access the vault in Android 14 I got an error (an error occurred …). Vaultwarden runs as a docker on a private address and everything is fine. I can see through the web interface that the server is running and I have access to every item in the vault (or pay card). When I checked the logs for the problem, I also saw 2 lines and 200 OK. It didn’t work for a few days and then I started to deal with it. First I reinstalled the bitwarden app, but that didn’t help. I reinstalled it again, set it up and it’s been working ever since. ---
**Author:** ![BlackDex](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/blackdex/32/8_2.png) [@BlackDex](https://vaultwarden.discourse.group/u/BlackDex)\ **Post date:** [December 24, 2024, 2:48pm UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/7 "2024-12-24T14:48:38Z")
Check of you are running the latest version of Vaultwarden, v1.32.7 ---
**Author:** ![gusto](https://avatars.discourse-cdn.com/v4/letter/g/51bf81/32.png) [@gusto](https://vaultwarden.discourse.group/u/gusto)\ **Post date:** [December 25, 2024, 5:32am UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/8 "2024-12-25T05:32:23Z")
Today I had the same thing happen to me as wwalker in the first post. I opened biwarden on android and the vault is empty. In google chrome everything is OK My ver. vaultwarden is 1.30.3. I’ll try reinstalling it. BTW I have the bitwarden app installed on two smartphones. It works great on Android 13 and has problems on Android 14. ---
**Author:** ![gusto](https://avatars.discourse-cdn.com/v4/letter/g/51bf81/32.png) [@gusto](https://vaultwarden.discourse.group/u/gusto)\ **Post date:** [December 28, 2024, 9:52am UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/9 "2024-12-28T09:52:59Z")
Today I reinstalled to 1.32.7. If I logged in to the bitwarden plugin on android 14, the vault was still empty. I restarted the phone and reinstalled the bitwarden app and now it’s fine. ---
**Author:** ![Setup7036](https://avatars.discourse-cdn.com/v4/letter/s/7bcc69/32.png) [@Setup7036](https://vaultwarden.discourse.group/u/Setup7036)\ **Post date:** [January 17, 2025, 6:35am UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/10 "2025-01-17T06:35:59Z")
Hi, same problem here. Since the Bitwarden update got installed on android phones i am unable to view some vaultwarden accounts. Message “… please try again later …” (translated, different source language) Server is on latest / 1.32.7 Traefik logs show ok (status 200 log) On Android: Some accounts do work, some don’t (all on same server, Docker stack with traefik frontend, non standard web port), so i don’t think it is a setup problem. [EDIT]: In the not working accounts, it is possible to view the folders in the vault settings but not view the entries in the main view. So i think the transfer of the database from server to client is working but displaying the entries fails [/EDIT] Could be some problem with the internal database of bitwarden? WebVault, Desktop Vault: everything OK Tried switching to Argon2id, no difference Tried reinstall App, clear cache & data, reboot phones, no difference. Did not try to recreate the accounts, i try to prevent this steps if possible. [EDIT2] **Workaround / Fix:** Web Vault Export to encrypted JSON, delete all entries from affected vault and import again does fix the problem in the Android APP. Tested in 2 affected accounts on different Android devices. For a single user this is a valid workaround but for a group/organisation/association this would cause problems. I suspect the problem on the client side, not the server. [/EDIT2] ---
**Author:** ![Mr.Blonde](https://avatars.discourse-cdn.com/v4/letter/m/3da27b/32.png) [@Mr.Blonde](https://vaultwarden.discourse.group/u/Mr.Blonde)\ **Post date:** [January 19, 2025, 10:25am UTC](https://vaultwarden.discourse.group/t/recently-android-app-will-no-longer-work-with-my-server/4241/12 "2025-01-19T10:25:19Z")
For me updating the server fixed the issue.