# I can't log into my user account **URL:** \ **Category:** Help\ **Created:** [May 26, 2024, 6:17pm UTC](https://vaultwarden.discourse.group/t/i-cant-log-into-my-user-account/3673 "2024-05-26T18:17:00Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![xuo](https://avatars.discourse-cdn.com/v4/letter/x/71c47a/32.png) [@xuo](https://vaultwarden.discourse.group/u/xuo)\ **Post date:** [May 26, 2024, 6:17pm UTC](https://vaultwarden.discourse.group/t/i-cant-log-into-my-user-account/3673/1 "2024-05-26T18:17:00Z")
Hello, I’ve just installed Vaultwarden on Linux (Mageia 9) **without** docker after I’ve followed this post : > **[Installing Vaultwarden Without Docker](https://www.bloovis.com/posts/2023-10-06-vaultwarden-without-docker/)** > > bloovis.com My config : ![ksnip_20240526-200842](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/2X/b/b0f44e135de16f3840c64b086fc480d86541c03e.png) I can connect to the admin account and can create a user account but I can’t login using this new created account. I’m immediately disconnected. I’ve seen many topics with the same issue but without any clear explanation on how to solve it. The error in the vaultwarden log file : [2024-05-26 17:05:11.518][auth][ERROR] Unauthorized Error: No access token provided [2024-05-26 17:05:11.518][vaultwarden::api::core::ciphers::\_][WARN] Request guard `Headers` failed: “No access token provided”. I’m using apache. Here is my vaultwarden.conf file : ```auto SSLProxyEngine on ProxyRequests Off ProxyPreserveHost On Order allow,deny Allow from all ProxyPass /vaultwarden/ http://127.0.0.1:8000/vaultwarden/ ProxyPassReverse /vaultwarden/ http://127.0.0.1:8000/vaultwarden/ # ProxyPass /vaultwarden/ http://127.0.0.1:8000/vaultwarden/ upgrade=websocket ``` Here is my config.json file : ```auto { "domain": "https://my-domain.fr/vaultwarden", "sends_allowed": true, "incomplete_2fa_time_limit": 3, "disable_icon_download": false, "signups_allowed": true, "signups_verify": true, "signups_verify_resend_time": 3600, "signups_verify_resend_limit": 6, "org_creation_users": "xuo@my-domain.com", "invitations_allowed": true, "emergency_access_allowed": true, "email_change_allowed": true, "password_iterations": 600000, "password_hints_allowed": true, "show_password_hint": true, "admin_token": "$argon2id$this_is_my_admin_token", "invitation_org_name": "Vaultwarden", "ip_header": "X-Forwarded-For", "icon_redirect_code": 302, "icon_cache_ttl": 2592000, "icon_cache_negttl": 259200, "icon_download_timeout": 10, "icon_blacklist_non_global_ips": true, "disable_2fa_remember": false, "authenticator_disable_time_drift": false, "require_device_email": false, "reload_templates": false, "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "admin_session_lifetime": 20, "_enable_yubico": true, "_enable_duo": true, "_enable_smtp": true, "use_sendmail": false, "smtp_host": "smtp.gmail.com", "smtp_security": "starttls", "smtp_port": 587, "smtp_from": "xuo@my-domain.com", "smtp_from_name": "Vaultwarden", "smtp_username": "xuo@my-domain.com", "smtp_password": "my-password", "smtp_timeout": 15, "smtp_embed_images": true, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "_enable_email_2fa": true, "email_token_size": 6, "email_expiration_time": 600, "email_attempts_limit": 3 } ``` Could you help me to solve this issue ? Regards. Xuo. ---
**Author:** ![stefan0xC](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/stefan0xc/32/1765_2.png) [@stefan0xC](https://vaultwarden.discourse.group/u/stefan0xC)\ **Post date:** [May 28, 2024, 9:20am UTC](https://vaultwarden.discourse.group/t/i-cant-log-into-my-user-account/3673/2 "2024-05-28T09:20:39Z")
> [@xuo](#): > > ` "domain": "https://my-domain.fr/vaultwarden",` Not sure if there should be a trailing slash in the `DOMAIN` variable or not. Our wiki seems to have contradictory opinions on the matter, e.g. [Proxy examples](https://github.com/dani-garcia/vaultwarden/wiki/Proxy-examples) seems to recommend it with but [Using an alternate base dir](https://github.com/dani-garcia/vaultwarden/wiki/Using-an-alternate-base-dir) does not. But my guess would be that this might be the cause of the problem. From experience this also happens if you are using old [`rsa_key.*`](https://github.com/dani-garcia/vaultwarden/wiki/Backing-up-your-vault#the-rsa_key-files) files, if you have upgraded from an old installation. ---
**Author:** ![xuo](https://avatars.discourse-cdn.com/v4/letter/x/71c47a/32.png) [@xuo](https://vaultwarden.discourse.group/u/xuo)\ **Post date:** [May 29, 2024, 7:25pm UTC](https://vaultwarden.discourse.group/t/i-cant-log-into-my-user-account/3673/3 "2024-05-29T19:25:01Z")
Hello stefan0xC, Thank you for your answer but I don’t think it is the correct one 😀 In my .env file, I’ve got the / DOMAIN=[https://my-domain.fr/vaultwarden/](https://my-domain.fr/vaultwarden/) but it seems to be translated without in the file data/config.json : “domain”: “[https://my-domain.fr/vaultwarden](https://my-domain.fr/vaultwarden)”, I didn’t try to overwrite what is written in the config.json file because I think it will be overridden again if I modify the .env file (am I right ?). Regards. xuo. ---
**Author:** ![xuo](https://avatars.discourse-cdn.com/v4/letter/x/71c47a/32.png) [@xuo](https://vaultwarden.discourse.group/u/xuo)\ **Post date:** [August 17, 2024, 2:13pm UTC](https://vaultwarden.discourse.group/t/i-cant-log-into-my-user-account/3673/4 "2024-08-17T14:13:37Z")
Hi, When I’m logged onto my server and connect using : [http://127.0.0.1:8000/vaultwarden](http://127.0.0.1:8000/vaultwarden) then it works fine. If I try using : [http://192.168.0.14/vaultwarden](http://192.168.0.14/vaultwarden) then I get : Vaultwarden (192.168.0.14 is the local address of my server). If I try using : [http://192.168.0.14:8000/vaultwarden](http://192.168.0.14:8000/vaultwarden) then it fails. And again, if I try using : [https://my-domain.fr/vaultwarden/](https://my-domain.fr/vaultwarden/) it fails. If it can give you any idea about the issue … Regards. Xuo. ---
**Author:** ![xuo](https://avatars.discourse-cdn.com/v4/letter/x/71c47a/32.png) [@xuo](https://vaultwarden.discourse.group/u/xuo)\ **Post date:** [August 17, 2024, 2:20pm UTC](https://vaultwarden.discourse.group/t/i-cant-log-into-my-user-account/3673/5 "2024-08-17T14:20:54Z")
I’ve forgotten to add some pictures. [http://192.168.0.14/vaultwarden](http://192.168.0.14/vaultwarden) ![ksnip_20240817-161734](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/2X/d/da71a12a16ab2e5b457f7550826141443ce95e5a.png) [http://192.168.0.14:8000/vaultwarden](http://192.168.0.14:8000/vaultwarden) ![ksnip_20240817-161759](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/2X/4/49ee7b8be0b83f154ce89e57a0363cf664e4713d.png) ---
**Author:** ![xuo](https://avatars.discourse-cdn.com/v4/letter/x/71c47a/32.png) [@xuo](https://vaultwarden.discourse.group/u/xuo)\ **Post date:** [December 1, 2024, 5:07pm UTC](https://vaultwarden.discourse.group/t/i-cant-log-into-my-user-account/3673/6 "2024-12-01T17:07:49Z")
Hello, I come back to this issue as I didn’t progress on it. I’ve set the debug mode in the .env file to give more informations. Hope this can help. > **Summary** > > [2024-12-01 14:37:57.318][request][INFO] GET /vaultwarden/ > [2024-12-01 14:37:57.318][response][INFO] (web\_index) GET /vaultwarden/ =\> 200 OK > [2024-12-01 14:37:57.940][request][INFO] GET /vaultwarden/images/apple-touch-icon.png > [2024-12-01 14:37:57.941][response][INFO] (web\_files) GET /vaultwarden/\ [10] =\> 200 OK > [2024-12-01 14:37:58.044][request][INFO] GET /vaultwarden/api/config > [2024-12-01 14:37:58.044][response][INFO] (config) GET /vaultwarden/api/config =\> 200 OK > [2024-12-01 14:38:07.060][request][INFO] GET /vaultwarden/api/devices/knowndevice > [2024-12-01 14:38:07.062][response][INFO] (get\_known\_device) GET /vaultwarden/api/devices/knowndevice =\> 200 OK > [2024-12-01 14:38:09.027][request][INFO] POST /vaultwarden/identity/accounts/prelogin > [2024-12-01 14:38:09.028][response][INFO] (prelogin) POST /vaultwarden/identity/accounts/prelogin =\> 200 OK > [2024-12-01 14:38:10.124][request][INFO] POST /vaultwarden/identity/connect/token > [2024-12-01 14:38:10.562][vaultwarden::api::identity][INFO] User \ logged in successfully. IP: 192.168.0.254 > [2024-12-01 14:38:10.563][response][INFO] (login) POST /vaultwarden/identity/connect/token =\> 200 OK > [2024-12-01 14:38:10.587][request][INFO] GET /vaultwarden/api/config > [2024-12-01 14:38:10.587][response][INFO] (config) GET /vaultwarden/api/config =\> 200 OK > [2024-12-01 14:38:10.697][request][INFO] GET /vaultwarden/images/icon-white.png > [2024-12-01 14:38:10.698][response][INFO] (web\_files) GET /vaultwarden/\ [10] =\> 200 OK > [2024-12-01 14:38:10.703][request][INFO] GET /vaultwarden/fonts/Open\_Sans-normal-700.a39de6b1b80c7f21cf88.woff > [2024-12-01 14:38:10.703][response][INFO] (web\_files) GET /vaultwarden/\ [10] =\> 200 OK > [2024-12-01 14:38:10.722][request][INFO] POST /vaultwarden/identity/connect/token > [2024-12-01 14:38:10.725][response][INFO] (login) POST /vaultwarden/identity/connect/token =\> 200 OK > [2024-12-01 14:38:10.849][request][INFO] GET /vaultwarden/api/sync?excludeDomains=true > [2024-12-01 14:38:10.850][auth][ERROR] Unauthorized Error: No access token provided > [2024-12-01 14:38:10.850][vaultwarden::api::core::ciphers::_][WARN] Request guard `Headers` failed: “No access token provided”. > [2024-12-01 14:38:10.850][rocket::server::_][WARN] No 401 catcher registered. Using Rocket default. > [2024-12-01 14:38:10.850][response][INFO] (sync) GET /vaultwarden/api/sync?\ =\> 401 Unauthorized > [2024-12-01 14:38:10.866][request][INFO] GET /vaultwarden/notifications/hub/?access\_token=eyJ0eXAiOiJKV1QiL > [2024-12-01 14:38:10.866][vaultwarden::api::notifications][INFO] Accepting Rocket WS connection from 192.168.0.254 > [2024-12-01 14:38:10.866][response][INFO] (websockets\_hub) GET /vaultwarden/notifications/hub?\ =\> 200 OK I add my latest apache config as well. In fact, whatever this config is, if I can get the login screen, the error is the same : [2024-12-01 14:38:10.850][auth][ERROR] Unauthorized Error: No access token provided [2024-12-01 14:38:10.850][vaultwarden::api::core::ciphers::\_][WARN] Request guard `Headers` failed: “No access token provided”. and I get logged out immediately. > **Summary** > > \ > SSLProxyEngine on > ProxyPreserveHost On > \ > RewriteEngine On > ProxyPass [http://127.0.0.1:8000/vaultwarden/](http://127.0.0.1:8000/vaultwarden/) > \ > \ Thank you for your help. regards. Xuo. ---
**Author:** ![xuo](https://avatars.discourse-cdn.com/v4/letter/x/71c47a/32.png) [@xuo](https://vaultwarden.discourse.group/u/xuo)\ **Post date:** [January 4, 2025, 9:21am UTC](https://vaultwarden.discourse.group/t/i-cant-log-into-my-user-account/3673/7 "2025-01-04T09:21:27Z")
Hi, I’ve solved my issue. The explanations can be found here : https://github.com/dani-garcia/vaultwarden/discussions/4632 Regards. Xuo.