# Error when importing data from EnPass **URL:** \ **Category:** Help\ **Created:** [April 12, 2021, 3:39pm UTC](https://vaultwarden.discourse.group/t/error-when-importing-data-from-enpass/817 "2021-04-12T15:39:27Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![MilesTEG1](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/milesteg1/32/288_2.png) [@MilesTEG1](https://vaultwarden.discourse.group/u/MilesTEG1)\ **Post date:** [April 12, 2021, 3:39pm UTC](https://vaultwarden.discourse.group/t/error-when-importing-data-from-enpass/817/1 "2021-04-12T15:39:28Z")
Hello, I’m trying to import my EnPass data (776 entries). I try JSON and CSV, and both gave me a error. For the JSON import and the CSV import, I managed to screenshot the same error I had : ![image](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/1X/4b68da7169474396d7f3a17aed99fe489c528f7f.png) Some data was imported, but not all. For both import, I’ve got only 500 entries, (to know that, I selected all after scrolling at the max bottom , and try to delete them). ![image](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/1X/2bf74abdb89a5e8e6e017f82b2a018f15599a0c7.png) When I try to wipe the vault, I get this error : ![image](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/1X/2391b7464bf5a63b04f293704719c5347c320ca7.png) What’s the problem ? How can I fix it ? Should I split my import ? That’s not reassuring about the reliability of Bitwarden… Thanks for your help. ---
**Author:** ![MilesTEG1](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/milesteg1/32/288_2.png) [@MilesTEG1](https://vaultwarden.discourse.group/u/MilesTEG1)\ **Post date:** [April 12, 2021, 3:48pm UTC](https://vaultwarden.discourse.group/t/error-when-importing-data-from-enpass/817/2 "2021-04-12T15:48:30Z")
I may add what installation I have. BitwardenRS is installed in Docker on a Synology NAS, in a bridge network. I have the DSM reverse proxy enabled for my domaine name. I set this in addition to the reverse proxy of the domaine name : ![image](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/1X/acda726250f31af2ad8fd3f45046b21500af4278.png) ![image](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/1X/7596f56cc872f209f6eb009c3fdbf0eb1dda126e.png) May it be some delay I have to increase ? I also run a script to made websocket notiications working (see this thread : [[SOLVED] Websocket setup on Synology - Third Party Help - Bitwarden\_RS Forum](https://vaultwarden.discourse.group/t/solved-websocket-setup-on-synology/116/15) ) Those are working fine. ---
**Author:** ![MilesTEG1](https://yyz2.discourse-cdn.com/free1/user_avatar/vaultwarden.discourse.group/milesteg1/32/288_2.png) [@MilesTEG1](https://vaultwarden.discourse.group/u/MilesTEG1)\ **Post date:** [April 12, 2021, 4:34pm UTC](https://vaultwarden.discourse.group/t/error-when-importing-data-from-enpass/817/3 "2021-04-12T16:34:43Z")
It may be related to the timeout in reverse proxy… I set the timeout to 300s = 5min : ![image](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/1X/6f2521238bb7e1d96f33770e0ce83bc495e3d01d.png) And, then import again my big JSON file with 776 entries. And now, no errors ! In the Admin panel, I can see this for my user : ![image](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/1X/1c46a88872b141220b9b6e221134129a3d0439f3.png) But my method to select all entries and try to delete them in order to see how many entries I had… it doesn’t work… Look what I have after the successful import : ![image](https://global.discourse-cdn.com/free1/uploads/vaultwarden/original/1X/830222a1c95ea1469bbab299fc80d003bb3f257a.png) So, the reliable way to see how many entries I’ve got is to go on the admin panel 😃 I hope this would help someone someday. Bye