# Cannot accept new account invitation **URL:** \ **Category:** Help\ **Created:** [July 28, 2026, 8:16am UTC](https://vaultwarden.discourse.group/t/cannot-accept-new-account-invitation/5071 "2026-07-28T08:16:57Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![krzkop](https://avatars.discourse-cdn.com/v4/letter/k/a88e57/32.png) [@krzkop](https://vaultwarden.discourse.group/u/krzkop)\ **Post date:** [July 28, 2026, 8:16am UTC](https://vaultwarden.discourse.group/t/cannot-accept-new-account-invitation/5071/1 "2026-07-28T08:16:57Z")
Please help. I cannot invite new users. User is invited from admin panel (Users), and user receives an invite. User clicks “Join Organization Now” button in the email and proper instance of vaultwarden is opened, but there is an error in the upper right corner: > Unable to accept invitation. Please ask your organization administrator to send you a new invitation. (Error translated from my language). I’ve tried a couple of things but none is working for me. No errors in the container log, and no errors in browser console. My setup: - vaultwarden self-hosted on homelab (container image up to date) - using cloudflared to access it with custom domain - temporarily enabled user registrations - sending email via SMTP with external provider Your environment (Generated via diagnostics page) - Vaultwarden version: v1.37.0 - Web-vault version: v2026.6.4 - OS/Arch: linux/x86\_64 - Running within a container: true (Base: Debian) - Database type: SQLite - Database version: 3.51.3 - Uses config.json: true - Uses a reverse proxy: true - IP Header check: true (CF-Connecting-IP) - Internet access: true - Internet access via a proxy: false - DNS Check: true - Browser/Server Time Check: true - Server/NTP Time Check: true - Domain Configuration Check: true - HTTPS Check: true - Websocket Check: true - HTTP Response Checks: true ### Config & Details (Generated via diagnostics page) > **Show Config & Details** > > **Environment settings which are overridden:** DOMAIN, SIGNUPS\_ALLOWED, INVITATIONS\_ALLOWED, ADMIN\_TOKEN > > **Config:** > > ```json > { > "data_folder": "data", > "database_url": " ******://***************", > "icon_cache_folder": "data/icon_cache", > "attachments_folder": "data/attachments", > "sends_folder": "data/sends", > "tmp_folder": "data/tmp", > "templates_folder": "data/templates", > "rsa_key_filename": "data/rsa_key", > "web_vault_folder": "web-vault/", > "enable_websocket": true, > "push_enabled": false, > "push_relay_uri": "https://push.bitwarden.com", > "push_identity_uri": "https://identity.bitwarden.com", > "push_installation_id": "***", > "push_installation_key": "***", > "job_poll_interval_ms": 30000, > "send_purge_schedule": "0 5 * * * *", > "trash_purge_schedule": "0 5 0 * * *", > "incomplete_2fa_schedule": "30 * * * * *", > "emergency_notification_reminder_schedule": "0 3 * * * *", > "emergency_request_timeout_schedule": "0 7 * * * *", > "event_cleanup_schedule": "0 10 0 * * *", > "auth_request_purge_schedule": "30 * * * * *", > "duo_context_purge_schedule": "30 * * * * *", > "purge_incomplete_sso_auth": "0 20 0 * * *", > "domain": " *****://*********************", > "domain_set": true, > "domain_origin": " *****://*********************", > "domain_path": "", > "web_vault_enabled": true, > "sends_allowed": true, > "hibp_api_key": null, > "user_attachment_limit": null, > "org_attachment_limit": null, > "user_send_limit": null, > "trash_auto_delete_days": null, > "incomplete_2fa_time_limit": 3, > "disable_icon_download": false, > "signups_allowed": true, > "signups_verify": false, > "signups_verify_resend_time": 3600, > "signups_verify_resend_limit": 6, > "signups_domains_whitelist": "", > "org_events_enabled": false, > "org_creation_users": "", > "invitations_allowed": true, > "invitation_expiration_hours": 120, > "emergency_access_allowed": true, > "email_change_allowed": true, > "password_iterations": 600000, > "password_hints_allowed": true, > "show_password_hint": false, > "admin_token": "***", > "invitation_org_name": "REDACTED", > "events_days_retain": null, > "ip_header": "CF-Connecting-IP", > "_ip_header_enabled": true, > "ip_header_trusted_proxies": "local", > "icon_service": "internal", > "_icon_service_url": "", > "_icon_service_csp": "", > "icon_redirect_code": 302, > "icon_cache_ttl": 2592000, > "icon_cache_negttl": 259200, > "icon_download_timeout": 10, > "icon_blacklist_regex": null, > "icon_blacklist_non_global_ips": true, > "http_request_block_regex": null, > "http_request_block_non_global_ips": true, > "disable_2fa_remember": false, > "authenticator_disable_time_drift": false, > "experimental_client_feature_flags": "", > "require_device_email": false, > "reload_templates": false, > "extended_logging": true, > "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", > "use_syslog": false, > "log_file": null, > "log_level": "info", > "enable_db_wal": true, > "db_connection_retries": 15, > "database_timeout": 30, > "database_idle_timeout": 600, > "database_max_conns": 10, > "database_min_conns": 2, > "database_conn_init": "", > "disable_admin_token": false, > "allowed_iframe_ancestors": "", > "allowed_connect_src": "", > "login_ratelimit_seconds": 60, > "login_ratelimit_max_burst": 10, > "unauthenticated_ratelimit_seconds": 60, > "unauthenticated_ratelimit_max_burst": 50, > "admin_ratelimit_seconds": 300, > "admin_ratelimit_max_burst": 3, > "admin_session_lifetime": 20, > "org_groups_enabled": false, > "increase_note_size_limit": false, > "_max_note_size": 10000, > "enforce_single_org_with_reset_pw_policy": false, > "dns_prefer_ipv6": false, > "sso_enabled": false, > "sso_only": false, > "sso_signups_match_email": true, > "sso_allow_unknown_email_verification": false, > "sso_client_id": "", > "sso_client_secret": "***", > "sso_authority": "", > "sso_scopes": "email profile", > "sso_authorize_extra_params": "", > "sso_pkce": true, > "sso_audience_trusted": null, > "sso_callback_path": " *****://**************************************************", > "sso_master_password_policy": null, > "sso_auth_only_not_session": false, > "sso_client_cache_expiration": 0, > "sso_debug_tokens": false, > "_enable_yubico": true, > "yubico_client_id": null, > "yubico_secret_key": null, > "yubico_server": null, > "_enable_duo": true, > "duo_use_iframe": false, > "duo_ikey": null, > "duo_skey": null, > "duo_host": null, > "_duo_akey": null, > "_enable_smtp": true, > "use_sendmail": false, > "sendmail_command": null, > "smtp_host": " ***************", > "smtp_ssl": null, > "smtp_explicit_tls": null, > "smtp_security": "force_tls", > "smtp_port": 465, > "smtp_from": " *******************", > "smtp_from_name": " ***********", > "smtp_username": " ***************", > "smtp_password": "***", > "smtp_auth_mechanism": null, > "smtp_timeout": 15, > "helo_name": null, > "smtp_embed_images": true, > "_smtp_img_src": "***:", > "smtp_debug": false, > "smtp_accept_invalid_certs": false, > "smtp_accept_invalid_hostnames": false, > "_enable_email_2fa": false, > "email_token_size": 6, > "email_expiration_time": 600, > "email_attempts_limit": 3, > "email_2fa_enforce_on_verified_invite": false, > "email_2fa_auto_fallback": false > } > > ``` * * * Here is the “Join Organization Now” link from the invite email: `[https://REDACTED.xyz/#/accept-organization/?email=REDACTED&organizationName=REDACTED&organizationId=00000000-0000-0000-0000-000000000000&organizationUserId=00000000-0000-0000-0000-000000000000&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJuYmYiOjE3ODUyMjE2ODMsImV4cCI6MTc4NTY1MzY4MywiaXNzIjoiaHR0cHM6Ly9oYXNsYS51a29waWVjemtvdy54eXp8aW52aXRlIiwic3ViIjoiYjNkNjJjYzUtYmQzZi00MmRjLWExNGUtYjkxMDBkNWM3NmE0IiwiZW1haWwiOiJrQGtvcGllY3play5kZXYiLCJvcmdfaWQiOiIwMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAiLCJtZW1iZXJfaWQiOiIwMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAiLCJpbnZpdGVkX2J5X2VtYWlsIjpudWxsfQ.FyHGKlPD4MsSmw3zGXZhIf6ffBNV69X1S-xu8x8-x\_v6f8S4JI6sO4B\_8a\_tC3lOE85pgl0uSuOQ0iVp-pMvO5bYxgGk6EVgxS-DRLREmNHILeShvhaiIJeGmpFPsgVwPvMbpisvek8amWhGKGknOz1HB4mumbqWIXQUL3GIGRNTIEi0RNCUF4oONukmKGiXR7HjYfkqEq4vbVLtjpS83hUtuqQdhQs1OLiPgKEKq6djd7tnwIYucxRzYJyxXB72SKAhGoWk1jhg-dSjkSNv0TfULkESwE0nR6mVcJASDRKlyd2NWWCC3\_ymoNDN4IBW0mJtwXfq8AlGFb52Se9khw\`](https://REDACTED.xyz/#/accept-organization/?email=REDACTED&organizationName=REDACTED&organizationId=00000000-0000-0000-0000-000000000000&organizationUserId=00000000-0000-0000-0000-000000000000&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiJ9.eyJuYmYiOjE3ODUyMjE2ODMsImV4cCI6MTc4NTY1MzY4MywiaXNzIjoiaHR0cHM6Ly9oYXNsYS51a29waWVjemtvdy54eXp8aW52aXRlIiwic3ViIjoiYjNkNjJjYzUtYmQzZi00MmRjLWExNGUtYjkxMDBkNWM3NmE0IiwiZW1haWwiOiJrQGtvcGllY3play5kZXYiLCJvcmdfaWQiOiIwMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAiLCJtZW1iZXJfaWQiOiIwMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAiLCJpbnZpdGVkX2J5X2VtYWlsIjpudWxsfQ.FyHGKlPD4MsSmw3zGXZhIf6ffBNV69X1S-xu8x8-x_v6f8S4JI6sO4B_8a_tC3lOE85pgl0uSuOQ0iVp-pMvO5bYxgGk6EVgxS-DRLREmNHILeShvhaiIJeGmpFPsgVwPvMbpisvek8amWhGKGknOz1HB4mumbqWIXQUL3GIGRNTIEi0RNCUF4oONukmKGiXR7HjYfkqEq4vbVLtjpS83hUtuqQdhQs1OLiPgKEKq6djd7tnwIYucxRzYJyxXB72SKAhGoWk1jhg-dSjkSNv0TfULkESwE0nR6mVcJASDRKlyd2NWWCC3_ymoNDN4IBW0mJtwXfq8AlGFb52Se9khw%5C%60) ---
**Author:** ![debtquity](https://avatars.discourse-cdn.com/v4/letter/d/91b2a8/32.png) [@debtquity](https://vaultwarden.discourse.group/u/debtquity)\ **Post date:** [July 29, 2026, 3:46pm UTC](https://vaultwarden.discourse.group/t/cannot-accept-new-account-invitation/5071/2 "2026-07-29T15:46:37Z")
Your issue is similar to: [Always send initOrganization and orgUserHasExistingUser in invite URL by vikfox · Pull Request #7482 · dani-garcia/vaultwarden · GitHub](https://github.com/dani-garcia/vaultwarden/pull/7482). Which is resolved in `v1.37.1` release, [Release 1.37.1 · dani-garcia/vaultwarden · GitHub](https://github.com/dani-garcia/vaultwarden/releases/tag/1.37.1) Suggest updating to latest release and trying again.